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Frequently asked questions
For candidates
How do I create a candidate account?
Choose "I am a candidate" on the sign-in page and select Create account. Sign up with Google, Microsoft or LinkedIn, or use your email and a password.
Do I need a new account for each company?
No. One NoraHire account works for every company on the platform. Your profile is shared only with the companies you apply to.
What makes a password good enough?
At least 10 characters with a mix of letters, numbers and symbols. The meter under the password field shows when it is good enough.
Who makes the hiring decision?
Each company makes its own hiring decisions. For questions about a job or an application, contact the company that posted it.
For companies
How do I set up a company workspace?
Choose "I am a recruiter" on the sign-in page and select Request access, or open Create company workspace. Enter your company name, your work email and a password. You become the workspace admin.
What is the workspace address?
It becomes your-company.norahire.com, and your careers page lives at /jobs on that address. Pick it when you create the workspace.
Which logo files can I upload?
PNG or SVG, up to 200 KB. The logo shows in your team's menu and on your careers page.
Can I change the plan later?
Yes. New workspaces start on a trial, and you can change the plan at any time.
Signing in and security
Why does it say I am not part of a company workspace?
Recruiter accounts must belong to a workspace. Ask your company admin to invite you.
I forgot my password. What do I do?
Select Forgot password? on the sign-in page and enter your email. If it has an account, we send a link to set a new password. The link works once, for 30 minutes.
How do I turn on two-step verification?
Sign in, open Security in the menu and select Turn on two-step verification. Scan the QR code with an authenticator app, enter the code it shows, and save your backup codes.
I lost my phone with the authenticator app.
On the code screen, select Use a backup code and enter one of the codes you saved. Then turn two-step verification off and on again with your new phone.
Why was I signed out?
Sessions end after 8 hours for your safety. Sign in again to continue.
Privacy and data
Who can see my profile?
Only the companies you apply to. Other companies on NoraHire cannot see it.
How do I get a copy of my data or delete it?
Write to us from the Contact page using the email on your account and choose "My personal data". We answer within one month.
Does NoraHire use tracking cookies?
No. We only use cookies that keep you signed in and protect your account. See the Cookie policy for the full list.